Speak to the studio
The studio replies within a day.
Mon to Sat, before the afternoon light goes. WhatsApp is the studio's closing channel; email is for paperwork and trade.
The studio replies
Chat with the studio
The closing channel. Usually a reply within the day, Mon–Sat.
For paperwork & trade
hello@artbysandhya.com
Invoices, certificates, trade applications, anything documentary.
New compositions
@artbysandhya
New compositions, easel photographs, the parikrama. No DM replies; WhatsApp instead.
Art by Sandhya is a small studio and we answer our own messages. If something has gone wrong with an order, write to us and you will get a real reply.
Who you are dealing with
This website and store is owned and operated by SANDHYA, a Sole Proprietorship registered in India under the trade name ModernArtStudioBySK, trading online as Art by Sandhya. The paintings are by the artist Sandhya Kaushik.
| Legal name of the entity | SANDHYA |
| Trade name | ModernArtStudioBySK |
| Constitution | Sole Proprietorship |
| Proprietor | Sandhya |
| Principal place of business | 2nd Floor, Flat No. SF 1, Jain Villa, Mukesh Colony, Block-S, Ballabhgarh, Faridabad, Haryana 121004, India |
| GSTIN | 06IEAPS1063F1ZM |
| State | Haryana (Code: 06) |
| Website | artbysandhya.com |
| Customer care email | hello@artbysandhya.com |
| Customer care WhatsApp | Chat on WhatsApp |
| Support hours | Monday to Saturday, 10:00 to 18:00 IST (excluding public holidays) |
We operate from a single location. We have no branch offices.
What to expect
| Email acknowledgement | Within 48 hours |
| Order or delivery query | Usually resolved within 2 business days |
| Formal complaint | Resolved within one month, per the Rules |
For anything about an existing order, please quote your order number — it is in your confirmation email.
Grievance Officer
In accordance with the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology Act, 2000 and the rules made under it, the details of our Grievance Officer are published below.
| Name | Sandhya |
| Designation | Proprietor and Grievance Officer |
| hello@artbysandhya.com | |
| Chat on WhatsApp | |
| Address | SANDHYA, 2nd Floor, Flat No. SF 1, Jain Villa, Mukesh Colony, Block-S, Ballabhgarh, Faridabad, Haryana 121004, India |
| Hours | Monday to Saturday, 10:00 to 18:00 IST (excluding public holidays) |
We will acknowledge every complaint within 48 hours of receiving it, give you a reference number, and resolve it within one month of receipt.
If you are not satisfied with the outcome, you may approach the National Consumer Helpline on 1915, or the consumer commission having jurisdiction, under the Consumer Protection Act, 2019.
Write to the studio.
Mon to Sat, before the afternoon light goes.
WhatsApp SandhyaOr write — hello@artbysandhya.com